PRIVACY POLICY Omaha Firefighters Credit Union recognizes the importance of our member's privacy. It is our desire to protect the personal and financial information that has been entrusted to us. The following policies and procedures have been adopted with the intent of protecting your privacy. USE AND COLLECTION OF YOUR PERSONAL INFORMATION As your financial institution, Omaha Firefighters Credit Union recognizes and respects the privacy expectations of our members. As a result of that, we will collect, retain and use the information about individual members in an appropriate and reasonable fashion. We will generally limit the collection, retention and use of information as we deem necessary and appropriate to administer your accounts. Member's personal information may be used to provide better services and products to you and to fulfill legal and regulatory requirements. Access to member information is limited to those who specifically need it to conduct their business responsibilities. Omaha Firefighters Credit Union will not sell your name and address to any mailing lists or to any merchants. EMPLOYEE ACCESS AND USE OF PERSONAL INFORMATION Omaha Firefighters Credit Union limits employee access to your accounts on a need to know basis. We also educate our employees so that they will understand the importance of confidentiality and member privacy. Employees who violate our member's privacy are subject to disciplinary action, including dismissal. Employees are also instructed that their responsibility to maintain this privacy continues even after their employment ends. PROTECTION OF INFORMATION We will not reveal specific information about member accounts or their other personal information to unaffiliated third parties for independent use, except for the exchange of information with reputable reporting agencies to maximize the accuracy and security of information or in the performance of due diligence unless: the information is provided to help complete a member transaction; the member requests it or the disclosure is required by law. We expect third parties who assist us in providing services and information to our members to adhere to similar privacy principles that provide for keeping member information confidential. MAINTENANCE AND ACCURACY OF PERSONAL INFORMATION Information is commonly shared in financial institutions with consumer reporting agencies. If you believe any information that we have shared is in error, let us know by writing to: Omaha Firefighters Credit Union, 4630 S. 143 Street, Omaha, NE 68137. Your correspondence should include your name, address, social security number, account number, phone number and the specific item in dispute. Also include a statement of why you believe an error has occurred. We will do our best to correct any discrepancy that may occur in a timely manner. Omaha Firefighters Credit Union reserves the right to change the Privacy Notice, along with related provisions, at any time. ONLINE PRIVACY POLICY Omaha Firefighters Credit Union recognizes the importance of your personal information. Because of our interest in protecting that information while providing you with the most efficient services, we have developed the following principles to ensure that your transaction and personal information are safe and secure. USE AND COLLECTION OF YOUR PERSONAL INFORMATION We will collect and retain information through our web site to assist us in communicating with you, responding to your questions and tracking visitations to improve the efficiency of the site. We will not obtain information that identifies you personally unless you specifically choose to disclose such information. Some areas of our web site require personal information in order to perform certain transactions. Whenever we require personal information, we have the Secure Socket Layer Technology for transferring data. The technology scrambles your account information so it is virtually impossible for anyone else to read If you choose to contact us via e-mail, we will use your e-mail address information only for the specific purpose of responding to your comments or questions. Your e-mail address will not be sold or shared with anyone outside of the credit union unless we are required to by law. EMPLOYEE ACCESS AND USE OF PERSONAL INFORMATION Omaha Firefighters Credit Union employees are required to keep all member information confidential. Access to personal information is limited to those with a business reason for knowing such information. Employees who violate our members' privacy are subject to disciplinary action, including dismissal. PROTECTION OF INFORMATION We have established security standards for access that provide for protection of personal information. These security standards include the requirement of access codes, firewalls and encryption. MAINTENANCE AND ACCURACY OF INFORMATION If you have any concerns about the accuracy of your personal information, you may contact us by writing to Omaha Firefighters Credit Union, 4630 S. 143 Street, Omaha, NE 68137. Include in your correspondence a description on the error, your name, account number, social security number and a phone number. Any discrepancies will be corrected in a timely manner. Omaha Firefighters Credit Union reserves the right to change the Privacy Notice, along with related provisions, at any time.